Binding: Hardcover
Description: The classic international bestseller updated for the hybrid work world including a new chapter on virtual communication. Excellent communicating skills have always been crucial to success in leadership and management roles and that's one of the reasons the first edition of this book Mastering Communication at Work has been an international bestseller taught at universities and referred to by leading CE Os. In the years since it was first published it's been the go - to communication playbook helping leaders develop strategic responses and communication tactics with clear actionable advice. What's changed in the last ten years? Well nothing and everything. The fundamentals of effective communication are the same as are many of the challenges leaders face generation after generation. You still need to match your listener's tendency and validate and you still need to guard against defensiveness. What has changed is how some of the fundamentals and challenges are applied and met in today's world both real and virtual in remote and on - site working environments. Mastering Communication at Work 2nd Edition features an essential new chapter on remote team communication along with additional content on equitable leadership and updated case studies. Throughout you ll find practical hands - on advice and strategies that can help you reach your potential when preparing for big conversations and important presentations help you reduce everyday stress and improve your organization's performance at every level.
Title: Mastering Communication At Work Second Edition: How To Lead Manage And Influence
Author(s): Wortmann Jon
Publisher: Mcgraw - Hill Education
Barcode: 9781260474121
Pages: 256 Pages
Publication Date: 2/10/2021
Category: Business & Management